Return & Exchange Policy

At Your Store Name, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange it following the guidelines below.

Eligibility for Returns & Exchanges

• Items must be unused, unworn, and in their original packaging (including shoe box, tags, and accessories).
• Returns and exchanges must be requested within 7 days of the delivery date.
• Items purchased on sale or with a discount are not eligible for returns or exchanges.
• Customized or personalized shoes cannot be returned or exchanged.
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

How to Initiate a Return or Exchange

1. Email us at support@yourstore.com with your order number and reason for return/exchange.
2. Once approved, you will receive instructions on how to return your item.
3. Pack the item securely and ship it to our return center.
4. Refunds will be processed within 5-7 business days after we receive the item.

Refund Policy

• Refunds will be issued to the original payment method.
• Shipping fees are non-refundable.
• If the item is damaged or defective, we will provide a full refund or replacement.

Need Help?

If you have any questions, feel free to contact us at support@aktraders.com or call us at +1-800-123-4567 .